The Garden provides enriching garden experiences through educational programs, botanical collections, a variety of entertainment, cultural and community events. It is also a refreshing and inspiring year-round outdoor destination for local residents and out-of-town visitors.

Nestled at the base of the Boise Foothills, the Idaho Botanical Garden offers a beautiful location to host weddings, celebrate birthdays and hold private events. Each year, the Garden invites the community to a variety of events that highlight the Garden through music, art, and seasonal celebrations.

Seasonal and permanent positions are always changing and updated regularly. Check back regularly for opportunities to become a part of the team that helps to make, and keep, the Garden such a special part of our community.

Visitor Services Coordinator

Department: Administrative Office/ Visitor Services
Job Title: Visitor Services Coordinator
Supervisor: Executive Director
Employee Status:  Non-exempt, permanent, full-time
Pay Rate: $10-$13/hour or DOE

Position Description:

The Visitor Services Coordinator is an asset to the Garden. The main duties include managing daily cash deposits and revenue reporting, overseeing the IBG Box Office, assisting with phone orders and ticket sales, and supervising the Visitor Services team. The Visitor Services Coordinator also maintains relationships with other businesses, processes daily mail and ensures front office organization, including file organization and retention.

Areas of Responsibility

  • Daily oversight of front desk cash drawer & kiosk opening banks
  • Daily revenue reporting, deposit review
  • Oversees management of box office at IBG
  • Manages Office Assistant including oversight of seasonal kiosk staff including scheduling, keeping labor costs within specified annual budget
  • Assist in phone ticket orders and membership sales as well as general inquiries
  • Responsible for Administration office supply inventory and ordering
  • Ensure front office organization and cleanliness including file management and retention
  • Processes daily mail and provides A/P assistance
  • Resolves customer complaints & completes refunds
  • Supports staff: education, event, membership, horticulture, administrative
  • Oversee Garden Store management and scheduling, ensuring timely product pricing and placement
  • Keep admission prices and hours listings up to date and current
  • Plan and coordinate admission processes and staffing for Garden Events
  • Work closely with Administration office vendors (phone, merchant services provider, etc.)
  • Other duties as Assigned

Required Skills, Knowledge, and Training:

  • Excellent skills in: customer service, money handling, attention to detail, problem solving
  • Above average skills in: office management & administration
  • Demonstrated ability to: plan & implement policies
  • Demonstrated ability to: write & communicate plans & event details
  • General knowledge of: non-profit organizations
  • Experience in: office related field
  • Other: event planning

Education and Experience

  • Degree or equivalent experience: 4 year bachelor’s degree preferable but not required
  • 2 plus years of experience preferable but not required
  • Non-profit organization administration or office management

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job: Lift 35- 40 pounds, ability to work in all types of weather.

To apply: please send your resume and cover letter to jennifer@idahobotanicalgarden.org by Friday, February 12.

Member Relations Coordinator

Job Title: Member Relations Coordinator
Supervisor: Development Manager
Employee Status:  part-time
Salary: $12-$15/hr DOE 

Position Description:

The Membership Coordinator is responsible for building revenue for the Idaho Botanical Garden through membership promotion and development projects. This position communication with donors through membership letters, appeals, acquisitions and promotions and works with Development Team to plan future communications and appeals.

Areas of Responsibility

  • Process donor donations and information in Altru by Blackbaud database
  • Help pull database reports and create constituent analytics.
  • Implement member/donor mailings including gift and membership acknowledgement, renewal reminders, and appeals
  • Professionally manage confidential information
  • Assist in direct mail campaigns

Required Skills, Knowledge, and Training:

  • Exceptional communication skills (oral and written), organizational skills, supervisory practices and ability to effectively handle multiple tasks and meet deadlines
  • Ability or comfortable working with a variety of personality types including staff, volunteers, and donors
  • Knowledge and comfort with information technology
  • Excellent customer service and interpersonal skills
  • Demonstrated problem solving skills
  • Attention to detail and organization, including ability to plan, organize and lead training and meetings
  • Creative, self -motivated, and flexible approach to a dynamic work environment
  • Ability to establish and maintain up-beat, effective team working relationships with staff
  • A sense of humor and positive attitude

Education and Experience

  • Nonprofit organization membership and/or development experience
  • Training and/or experience in fundraising/donor relationship management database software (i.e. Altru by Blackbaud, Blackbaud programs)
  • Experience in Microsoft Office Suite including Word, Excel, Outlook.

The Member Relations Coordinator is primarily responsible for administering and implementing the Gardens long-term development plan. This generally entails developing and implementing a growth strategy for the future, organizing outreach efforts, and managing relationships with the organization’s new and existing donors. The role necessitates working closely with other budgets, monitoring revenue and expenses, and helping to develop communication and engagement strategies.

To apply: please send your resume and cover letter to jennifer@idahobotanicalgarden.org by Monday, February 1.