Winter Garden aGlow Kiosk Attendant

Job Description:
Title: Winter Garden aGlow Kiosk Attendant
Type: Part time, temporary
Wage: $7.25 or Depending on Experience
Dates of Employment: November 23rd- January 3rd

The kiosk attendant is one of the first contacts a visitor has at our nightly event, Winter Garden aGlow, at the Idaho Botanical Garden. The kiosk attendant will work two to four nights a week November 23rd, 2015 — January 3, 2016. Some holidays will be required. The kiosk attendant will work with garden staff to create a smooth and successful event. S/he will also help the Event Assistant train and supervise a variety of volunteers each night to perform specific admission tasks. Throughout the night they are responsible for processing admission transactions, maintaining financial accuracy and control of admissions, and answering questions about the Garden and the event. When problems arise, the kiosk attendant will problem solve with Garden Staff and keep a cool and confident demeanor with guests and volunteers. At the close of the event, the kiosk attendant will be responsible for closing the admissions kiosks and helping to direct volunteers in closing procedures.

Event Description:
Winter Garden aGlow is a family event that features the Idaho Botanical Garden glowing with 300,000 lights. We welcome guests Thanksgiving Day through January 3rd, including Christmas, Christmas Eve, New Year’s Eve, and New Year’s Day. The garden offers complementary Hot Chocolate, Cider, and cookies each night. Our Garden Store will also be open nightly to guests. In addition, the Garden provides two spaces for corporate and private holiday parties. There are a variety of vendors who add to this event. Thursday — Monday vendors will be on hand to sell kettle corn, hot doughnuts, and offer family photos. On the December weekends children will be able to visit with Santa and his reindeer Prancer. On the plaza guests will be treated to local choirs performing Christmas classics. This event welcomes over 65,000 people in 40 days and is a key fundraiser for the Garden.

Job Requirements
Experience using a cash register
Ability to follow financial procedures and money handling with accuracy
Excellent customer service and interpersonal skills
Ability to supervise volunteers
Comfortable working with a variety of personality types including garden staff, volunteers, and customers
In the face of difficulty or an issue, ability to keep a cool demeanor and problem solve.
Ability to prioritize, problem solve, and delegate with the entire event in mind
Ability to work in various weather conditions such as extreme cold, snow, or rain.
Valid Driver License
Team player

The ideal candidate will have:
Customer Service/Cash Handling Experience
To apply please submit a resume by November 7, 2015 to amber@idahobotanicalgarden.org
Selected applicants will be contacted for interviews to be held November 9-13, 2015. Please do not call.
Chosen applicant must attend a mandatory Winter Garden aGlow all staff meeting on Monday, Nov. 23rd and Kiosk training Tuesday, Nov. 24th.